Frequently Asked Questions
Everything you need to know about shopping with Tanya Taylor.
What is your return and exchange policy?
We accept returns and exchanges on all full-price items within 14 days of delivery, provided they are in original condition with tags attached. Please note that items marked as Final Sale cannot be returned.
How do I determine my size in Tanya Taylor designs?
Our collections generally run true to size. We provide a detailed size guide on each product page, including specific measurements for bust, waist, and hips to help you find your perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your delivery location and the weight of your order.
How can I track the status of my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay. We also offer Affirm as a flexible payment option for qualifying orders.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer service team within one hour of placement, and we will do our best to accommodate your request.